Privacy Policy

Last updated: April 17, 2025

ChessTV.com ("ChessTV") is an online chess platform. We are committed to protecting the personal data of our users and comply with the General Data Protection Regulation (GDPR) as well as applicable national privacy laws.

1. Who is responsible for processing your personal data?

The data controller is ChessTV AB, located in Sweden. For any privacy inquiries, you may contact us at privacy@chesstv.com.

2. What data do we collect and why?

Account Registration and Login

When you create an account on ChessTV, we collect information such as your username, email address, password (encrypted), and country of residence. This data is used to provide you with our services and manage your account.

Website Access and Technical Data

When you visit our site, we automatically collect technical data such as your IP address and browser type to ensure secure and functional service. This is based on our legitimate interest in maintaining the site.

Analytics

We use Google Analytics to understand how users interact with our website. We ask for your consent before activating any non-essential cookies.

Payments

Payments are processed through Stripe. Stripe may collect additional data, such as your IP address and billing information, to determine tax obligations and process transactions. For more information, see Stripe's Privacy Policy.

Customer Support

If you contact us for support, we may collect your contact details and any other information you provide in the course of communication to resolve the issue.

Feedback Forms

When you submit feedback through our site, we collect the information you voluntarily provide. This may include written comments, suggestions, or issues you've reported. We use this data to improve our services.

3. Cookies

We use cookies to provide essential functionality (e.g., keeping you logged in) and to gather analytics data with your consent. You can manage cookie preferences through our cookie banner or your browser settings.

4. Legal Basis for Processing

Consent – for analytics and optional information
Contract – for providing you with our core services
Legitimate Interests – for improving services and maintaining site security
Legal Obligation – for compliance with applicable laws and tax regulations

5. Data Retention

We retain your personal data as long as your account is active and for as long as necessary to fulfill the purposes outlined in this policy. Data may also be retained for legal or dispute management purposes.

6. Your Rights

Right to access your personal data
Right to rectify incorrect or outdated information
Right to withdraw consent at any time
Right to object to certain processing
Right to request deletion of your data
Right to data portability

You can exercise these rights by contacting privacy@chesstv.com. Please specify your request and include any relevant details.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify users through the website or via email where appropriate.

8. Complaints

If you believe your data has been mishandled, you can contact us directly or file a complaint with your local data protection authority.